When do you ship?
Orders are shipped Monday – Friday during our operating hours of 9 AM-5 PM PST. All orders take 3 business days to process. After processing the order will ship and it will arrive within 6-8 business days. You will receive a tracking code when your order ships.
Where do you currently ship to?
We only ship to the US domestically at this time and will be expanding shipping options internationally soon. If you have a question about domestic shipments, or shipments going to Canada, please contact us.
How do you ship?
USPS First Class Mail
USPS Priority Mail (for large packages)
Rates to ship?
All orders placed through our website come with free shipping with no purchase minimums!
You will be notified once your order has been shipped.
How to track an order that's been shipped?
If a tracking number is available and an email address was provided at the time of order, you will receive an automated email from either UPS or USPS with your tracking number once the order ships. For all other shipping methods, once the order ships, the order on our website is updated with a tracking number (if available). You can retrieve your order information by logging into your account on the website.
Are the items in stock?
All items are normally held in stock. However we may sometimes run out due to sudden demand, in which case we will notify you and refund your order accordingly.
If an item goes on back-order, we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order. If you would not like to wait for this item to become available, we will be able to send you a full refund for the item.
What are the lead times?
We aim to ship orders within 2 business days for domestic orders and 4 working days for international orders.
Customs, Duties and Taxes for all orders shipping outside of the US
Please be aware with international orders; customs fees, duties, taxes and or brokerage fees may apply. Please check with your local government/customs agent to see if any fees apply. It is your responsibility to pay any fees that your government may require.